Support
Revio is a training and performance platform provided to sports clubs and their athletes by Revio Health AS (Oslo, Norway).
Last updated 4 September 2026
Contact us
We answer support enquiries within two working days. Please include your club, the email address on your account, and — if you are reporting a problem — what you were doing when it happened and which device you were using.
Email is the fastest route and the one we monitor. If you need to reach us by telephone, call +47 414 02 740 during Norwegian office hours.
Postal: Revio Health AS, Thorvald Meyers gate 7, 0555 Oslo, Norway.
If your question is about your training data, your plan, or what your club can see, your club’s coaching or performance staff can usually answer faster than we can. They control that data; we process it on their behalf.
Deleting your account
You can delete your Revio account yourself, at any time, from inside the app:
- Open the Revio app and sign in.
- Go to Settings.
- Open Profile.
- Select Delete account.
- Type your account email address to confirm.
- Confirm the deletion.
Your access is revoked immediately and the deletion cannot be undone.
If your account owns shared team content — squads you manage, or sessions, plans or goals you created for other players — the app will list exactly what needs to be handed to a colleague first. Ask an organisation administrator at your club to reassign those items, then delete your account.
If you cannot access the app, email operations@reviohealth.com from the address on your account and ask us to delete it. We will confirm your identity and complete the deletion within 30 days.
What deletion does. Your sign-in credentials, name, contact details, Health Vault documents, blood and urine test results, body composition results, questionnaire answers, sleep data, records of physical discomfort and connected integrations are permanently deleted. The training and performance record your club collected — GPS and training-load data, physical test results, session records, plans, goals and calendar entries — is retained by your club with your name and identifying details removed, so it can no longer be linked back to you. This is set out in full in section 10 of our Privacy Policy.
Common questions
I can’t sign in. Revio accounts are created by invitation from your club. If you have not received an invitation, ask your club’s performance or medical staff to send one. If you have an account and sign-in fails, check whether you originally signed up with Sign in with Apple or with Google and use the same method — both resolve to the same account when the email address matches.
The app is empty / I see no data. Your club populates your record. If you have just been onboarded there may be nothing to show until your first session or questionnaire. If it stays empty, contact your club’s staff first.
I want to connect a wearable. Go to Settings → Connected devices. Supported connections include Apple Health and, through Terra, devices such as WHOOP, Oura, Garmin and Apple Watch. Some integrations — GPS tracking, sleep monitoring, testing equipment — are set up by your club rather than by you.
Something in my data looks wrong. Contact your club’s staff; they can correct records they control. If the problem looks like a fault in the app rather than an incorrect entry, email us.
I want a copy of my data, or I want something corrected or erased. See “Your rights” in our Privacy Policy, or email operations@reviohealth.com.
Reporting a security issue
If you believe you have found a security vulnerability, email operations@reviohealth.com with the subject line “Security”. Please do not disclose it publicly until we have had a chance to respond.
Legal
Revio is not a medical device and does not provide medical advice. For any health concern, consult a qualified healthcare professional. In an emergency, call 113.
Use of the Revio iOS app is subject to Apple’s standard Licensed Application End User License Agreement.
Revio Health AS · Thorvald Meyers gate 7, 0555 Oslo, Norway · Norwegian company registration number 937 028 628